175 Royce Road, Hulme, Manchester, M15 5TJTel: 0161 226 0606
A change to our Out of Hours Service
We would like to know how we can improve our service to you and how you perceive our surgery and staff.
To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
Follow the link below to see the Practice action plan based around the FRIENDS AND FAMILY TEST results.
The report was discussed at our Patient Participation Group meeting on 29/01/2015 and an action plan was built around it. The plan was emailed to members of the group and displayed in the waiting room.
Friends and Family Action Plan
Every year we report to NHS England on the progress of our Patient Participation Group. This year's report can be found here.
End of Year Report 2015
The report was discussed and 'signed off' by the group at our meeting on 24/03/2015.
The Patient Participation Group has decided on some ground rules to make our meeting a comfortable environment for everyone involved. It is also hoped that the ground rules will help the meeting keep to time, whilst ensuring all the topics are discussed. A copy of the ground rules can be found here.
Ground Rules for Patient Participation Group Meetings
The group has also agreed on Terms of Reference. These are a list of activities that the Patient Participation Group can become involved in to help with the running of the practice.
Patient Participation Group - Terns of Reference
Contact the Patient Group with your feedback, suggestion, comment or question. Please do not use
this form for complaints - these should always be directed to the Practice Manager
Note that by using this form, you will be sending information about yourself across
the Internet. Whilst every effort is made to keep this information secure, you should
be aware that we cannot offer any guarantees of absolute privacy. If this matter
concerns you then you should use another method to notify us of your comment.
Your IP address (126.96.36.199) will be sent
with your communication. In rare cases where abuse or criminal activity can be shown
to have taken place this may be used by the authorities to trace you.
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